Term and Conditions

1. Introduction

Lemieux Shop (“we,” “us,” or “our”) operates the website newequestriandeals.com, specializing in premium equestrian products for horse care, riding equipment, and accessories. Our products are designed for dedicated equestrians who value quality, performance, and the well-being of their horses.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these Terms
• Be responsible for all activities that occur under your account

You may not use our website:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website
• To attempt to interfere with the proper working of the website

3. Products and Services Description

Lemieux Shop offers a comprehensive range of equestrian products including:

• Horse riding equipment (Bridles, Girths, Halters & Leads)
• Horse care products (Dewormers, Digestive supplements, Electrolytes)
• Health and wellness products (First Aid, Hoof Care, Calming products)
• Grooming supplies (Clippers, Grooming & Braiding products)
• Protective gear (Fly Wear, Coolers & Quarter Sheets, Blanket Accessories)
• General vitamins and supplements

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors accurately reflects the color of the products.

4. Orders and Payment Terms

Order Process:

When you place an order, you will receive an acknowledgment email confirming receipt. This email is only an acknowledgment and does not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation that the goods have been dispatched.

Pricing and Availability:

All prices are shown in US dollars. While we strive to ensure all prices are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your credit card information on our servers.

Shipping:

We ship globally, excluding Asia and some remote regions. Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Please allow 1-2 business days for order processing before shipment.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. Most unused, unwashed, and undamaged items can be returned within 15 days of receipt. To be eligible for return, items must be in their original packaging with all tags attached.

Return Process:

1. Contact our customer care team at [email protected] within 15 days of receipt
2. Include your order number and reason for return
3. Wait for approval and Return Merchandise Authorization (RMA) number
4. Securely package the item(s) with the RMA number clearly visible
5. Mail to: Lemieux Shop Returns, 1524 Birch Street, El Paso, TX 79905, United States

Original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility unless the return is due to our error (e.g., wrong item shipped).

Refunds:

Refunds are processed within 5-10 business days of receiving your return. Once processed, please allow 3-10 business days for the refund to appear in your account, depending on your financial institution. Refunds are issued to the original payment method.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Lemieux Shop or our content suppliers and is protected by international copyright and intellectual property laws.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any content from our website without our prior written consent.

7. Limitation of Liability

Lemieux Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your access to or use of or inability to access or use the website
• Any conduct or content of any third party on the website
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the website
• Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the website

Our total liability to you for any claim arising out of or relating to these terms or use of the website shall not exceed the amount you paid to us in the six months preceding the claim.

8. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the collection and use of information in accordance with our Privacy Policy.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to or use of the website shall be instituted in the courts of the State of Texas.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 1524 Birch Street, El Paso, TX 79905, United States