Privacy Policy

At Lemieux Shop, your trust is our highest priority. We are committed to protecting the privacy and security of our valued equestrian community members worldwide. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website newequestriandeals.com or make a purchase from us.

By accessing our site and using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information that helps us provide you with exceptional service and premium equestrian products:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details processed through our secure payment gateways (we do not store complete card information on our servers).
• Transaction Information: Details about products you purchase, including bridles, blankets, hoof care items, and other equestrian supplies.
• Technical Data: IP address, browser type, device information, and pages visited to improve your shopping experience.
• Communications: Records of correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information to provide and enhance our services:

• Process your orders and deliver products globally (excluding Asia and certain remote areas)
• Provide customer support and respond to inquiries
• Improve our website, products, and customer experience
• Send transactional emails (order confirmations, shipping updates)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your privacy and only share your information when necessary:

• Service Providers: Trusted partners who assist in payment processing (PayPal, card processors), shipping, and IT services.
• Legal Compliance: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data security is paramount to us:

• We implement SSL encryption technology throughout our website
• Payment processors are PCI DSS compliant, adhering to the highest industry standards
• We store data on secure servers with limited access
• We retain your information only as long as necessary to fulfill the purposes outlined in this policy

5. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Marketing Communications: Opt-out of marketing emails by using the unsubscribe link
• Account Settings: Manage your information through your account dashboard

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for site functionality and secure checkout
• Analytical Cookies: Help us understand how customers use our site
• Preference Cookies: Remember your preferences and settings

You can control cookies through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we serve customers globally, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices. The updated version will be posted on our website with the effective date.

10. Contact Us

Thank you for trusting Lemieux Shop with your equestrian needs.

Happy Riding,
The Lemieux Shop Team